Refund & Returns Policy
At Angel Duo, we want you to be fully satisfied with your purchase. If you’re not happy, we’re here to help.
Returns
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You have 14 days from the date of delivery to request a return.
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Items must be unused, in original condition, and in original packaging.
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Certain items (such as personalised or custom-made products) are non-refundable, unless faulty.
Refunds
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Once we receive and inspect your return, we will notify you.
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Approved refunds will be processed within 5–10 working days to your original payment method.
Damaged or Faulty Items
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If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos.
Return Shipping
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Customers are responsible for return shipping costs unless the item is faulty or incorrect.
Contact
For return requests, email us at info@angelduo.com