Refund & Returns Policy
At Angel Duo, we want you to be fully satisfied with your purchase. If you’re not happy, we’re here to help.
Returns
You have 14 days from the date of delivery to request a return.
Items must be unused, in original condition, and in original packaging.
Certain items (such as personalised or custom-made products) are non-refundable, unless faulty.
Refunds
Once we receive and inspect your return, we will notify you.
Approved refunds will be processed within 5–10 working days to your original payment method.
Damaged or Faulty Items
If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos.
Return Shipping
Customers are responsible for return shipping costs unless the item is faulty or incorrect.
Contact
For return requests, email us at info@angelduo.com